Product FAQs

General Questions

Do I need gloves to make the ice cream?

Use rubber or work gloves to protect hands from cold and salt.

How has the dark brown bucket been improved?

Besides the new premium dark brown stain, the bucket has a new badge and improved slide and lock brackets; hold and easily release both the electric motor and the hand crank. And of course, the NEW metal logo badge makes your new bucket very stylish.

How has the green motor been improved?

The new motor has a new green color and logo and improvements to the inside and frame of the motor.

How is the ice cream made?

Ice cream is made by freezing (while stirring) a pasteurized, homogenized mixture of cream, milk, sugar, and other ingredients and flavorings to produce a countless variety of ice cream creations.

How long can I freeze the ice cream?

Use a wooden spoon (which will not conduct heat) for stirring and repacking ice cream. If packed properly for freezing, left over ice cream can be kept up to a month. If not packed properly you will lose taste and texture of the ice cream.

How long is the warranty for my ice cream maker?

The ice cream maker has a 5 year limited manufacturer's warranty.

I am having trouble finding ice cream rock salt where I live, what else can I use?

Morton's All Natural Solar Salt Crystals can be used, which can be found a home improvement stores; it works very well in place of ice cream rock salt.

What consistency is the ice cream in when it comes out of the ice cream maker?

After completion, the ice cream is similar to a soft serve ice cream. To have a more firm ice cream such as for ice cream cones, harden the ice cream either using the old fashioned way (see FAQ) or by packing the ice cream and placing in your freezer.

What is the hole in the bucket for?

Do not plug hole in side of the freezer tub- this is for draining excess brine and should be kept open at all times.

What kind of wood are the White Mountain Buckets made out of?

White Pine