Product FAQs

Ice Cream Maker

Does the ice cream maker have an automatic shut off?

This ice cream maker is supplied with an AUTO SAFETY SHUTOFF. Should the electric motor (electric models only) become overheated it will turn off. In order to restart the ice cream freezer, the following steps must be followed:
1. Unplug the ice cream freezer.

2. Wait at least 20 minutes for motor to cool.

3. Plug in and operate normally.

How do I assemble the ice cream maker?

1. Place the stainless steel canister into the wooden tub, so that it rests easily on the metal guide in the bottom of the tub. Insert your dasher in the canister making sure that the protrusion on the bottom of the canister fits into the socket of the dasher.

2. After pouring your refrigerated recipe into the canister, assemble the can cover and turn the dasher stem with your fingers until it turns freely.

3. Place the gear frame into position by grasping the gear frame and engaging the dasher stem into the socket of the gear frame.

4. For Hand Crank Models: Slide the cranking end into the tub ear. The opposite end of the gear frame will fit into the tub latch. Gently push the thumb latch down until the gear frame is snug.

5. For Electric Models: Be sure to hold the unit with the label facing you. Insert the right side of the unit into the steel ear and the left side (marked latch end) fits into the latch. Gently push the thumb latch down until the unit is secure.

How do I know which way to align the green electric motor on top of the dasher spindle?

Align the silver White Mountain logo on the outside top of the green motor to be facing the same direction as the White Mountain bucket badge. Both should face you when you put the unit together. Drop the motor down onto the spindle and slide the motor "ears" into the bracket slots - very simple.

If I have not used the ice cream bucket in a while, do I need to do anything special to prepare the machine?

When not being used continuously, the wooden tub of your freezer will become dried out after it has been stored away for any length of time. You should put 3 to 4 inches of water into the tub before each use (especially when using for the first time). This will give the wood a chance to swell up so that the salt brine solution will not leak out during the freezing process. Remember to store in a cool location to help increase the life of your freezer.

My new green electric motor does not have a latch, how do I latch it?

Align the silver White Mountain logo on the outside top of the green motor to be facing the same direction as the White Mountain bucket badge. Both should face you when you put the unit together. Drop the motor down onto the spindle and slide the motor "ears" into the bracket slots. This new and improved design does not need a latch to hold the motor in place.

My new hand crank does not have a latch, how do I latch it?

Align the White Mountain logo on the top of the hand crank to be facing the same direction as the White Mountain bucket badge. Both should face you when you put the unit together - with the handle on your right side. Drop the motor down onto the spindle and slide the hand crank "ears" into the bracket slots. This new and improved design does not need a latch to hold the hand crank in place.